This site has no user accounts and collects no data beyond what the tools below require. We do not sell or share personal data with anyone, and we only hear from you when you contact us.
We use Google Analytics 4 to understand which pages are read and which buttons are clicked (for example, when a booking is completed). GA4 sets cookies and processes IP addresses to produce aggregate statistics; we look at trends, never at individuals. You can block analytics with any content blocker without affecting the site.
Appointments are scheduled through Calendly (calendly.com), which collects the name, email address and time slot you enter, under Calendly's own privacy policy. Contacting us on WhatsApp or by email shares the information you choose to send, which we use only to answer you.
The site remembers your language (English or French) and your theme (dark or light) in your browser's local storage. Neither ever leaves your device.
To access, correct or delete any personal data we hold (in practice: emails and booking records), write to contact@bva.agency. We answer within 30 days.